News & Promo

UT Connect Heavy Equipment Maintenance App, Easy Access to United Tractors’ Heavy Equipment Information

15 January 2021

United Tractors, Jakarta: As a trusted heavy equipment distributor in Indonesia, United Tractors continues to offer various innovations to provide the best service to its customers. One of United Tractors’ main focuses is to help customers monitor their heavy equipment using the UT Connect application.

What is UT Connect?

UT Connect is an application to connect customers directly with United Tractors. Customers can get information about UT Connect heavy equipment maintenance and service effortlessly.

Customers can also check their heavy equipment unit condition and the status of the ordered spare parts. The app is available for free on the Play Store and App Store.

UT Connect Features

The UT Connect application comes with several features, including:

My Part Order. After successfully purchasing spare parts, customers can check information related to transaction status using this feature. It will include the pre-order process and location tracking of the spare part ordered. Customers can also provide ratings and reviews of United Tractors’ services through this feature.

My Equipment. This feature allows customers to see the status and condition of the machine with problems. Information on fuel consumption and working hour operation is also available.

This feature is available for all brands in United Tractors. The dashboard is easy to operate and allows the customers to check every part of their machine.

Oil Analysis. Customers will get an up-to-date analysis of reports regarding product lubrication.

My Ticket. Customers may use this feature to get a ticket for complaints or make special requests such as asking for a mechanical check, purchasing spare parts, or information about product prices. You will also be connected directly to UT Call Service if the requests and complaints are yet to be resolved.

Promotion Program. This feature contains information about attractive promos and discounts related to spare parts purchase at United Tractors.

Notifications. This feature will provide regular reminders about the maintenance schedule for every single product bought on United Tractors. Customers can also get a notification about the condition of heavy equipment units, especially before their maintenance period.

You will also get a notification when the spare parts have arrived at the destination.

Excellent After-Sales Service

In addition to presenting the best heavy equipment maintenance applications in Indonesia, United Tractors also provides an excellent after-sales service program. Call UT Call directly at 1500 072 to get all the information you need.

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