KOMTRAX: Easy Step on Transfer Customer User ID
United Tractors, Jakarta: With one simple step, the customer can use the latest version of KOMTRAX. The customer must transfer the user ID from the old version to the latest version by August 31, 2021.
Please follow the instruction below to transfer your user ID:
- Check the link to transfer the User ID
Check the inbox of registered email for the old version of KOMTRAX user ID to get the link. If the link is not found, please check your spam menu. Locate the invitation email sent by Microsoft. Open that invitation email then click on the “Accept invitation” instruction.
Attention. If you cannot find the invitation email, please contact UT Call at 1 500 072 or email to utcall@unitedtractors.com
- Sign in to Microsoft Account
Next, you will be redirected to the Microsoft sign-in page. Enter your Microsoft account ID and password.
Note: If you do not already have a Microsoft account, click the “Create One” or “Get a New Microsoft Account” link and follow the next instructions.
- Account Verification
After signing in to your Microsoft account, click “Accept” to verify the account. Then enter your active phone number to receive the OTP code via SMS. Enter the OTP code on the verification page and click “Verify”.
- Log In to the latest version of KOMTRAX Website
In the final step, visit the latest version of KOMTRAX website via https://kba.komatsu.co.jp/komtrax. Enter your Microsoft account ID and Password. The KOMTRAX user ID transfer is already complete.
The customer can contact UT Call at 1 500 072, which is available 24/7 to support the transfer of user ID.
United Tractors as the sole distributor for Komatsu in Indonesia, always provides the best product and service to its customers with the latest technology, so that the perfect result and work can be achieved. KOMTRAX or Komatsu Machine Tracking System was introduced in 2006 and is a wireless monitoring device for Komatsu Heavy machinery.
