News & Promo

UT Connect : Track Spare Part Orders Quickly

06 August 2020

UT Connect : Lacak Pesanan Spare Part Dengan Cepat

United Tractors, Jakarta: Ordering heavy equipment spare parts for Komatsu, Scania, Tadano, Bomag, and UD Trucks require a long process until it deliver to the customer. To make sure the spare part delivery process goes smoothly, UT Connect application from United Tractors provides the “My Order” feature. It help customers track all spare parts orders through their computers or mobile phones.

Every heavy equipment spare parts order will get an order number as the identity. One of the advantage of My Order feature is that displays summarized of all order details on the home page. Thus, it is easier for customers to monitor their orders. The list will be sorted into complete and incomplete orders to help customers monitor and evaluate them.

Know Your Spare Part Order Status

Details of completed spare part orders are put together in the “closed order” column. Each order ID will display detailed information on the type, the ordered spare part, order received date, and the OTIF percentage for the order. The Order ID on the spare part order list also contains an estimated time of the goods arrival.

For incomplete spare part orders, the details will be available in the “Open Order” column. As long as the orders have not been received, customers can track and monitor them through Order Tracking. The date of the order made, prepared, shipping, and invoice released are recorded and displayed in the order tracking feature.

If the order status has been completed, the order ID status will move to the complete order column. To improve our services, customers can also review UT services by giving a rate from 1 to 5 stars and leave comments on UT services in the application.

Download Information on My Order Feature for Your Evaluation Report

All information on My Order features can be downloaded and used by customers as evaluation      or used as matters related to other reports. Order Tracking on My Order helps customers get information quickly and easily in tracking orders via mobile phones or computers.

Use the UT Connect application for your convenience by downloading it on your mobile phone, it available in the Play Store for Android and Appstore for IOS! Download UT Connect here.

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