News & Promo

UD Trust: Increase The Profitability Of Your Truck

05 July 2018

The need of transportation has increased along with the increasing globalization of supply chain. Transportation is involved in moving goods from one location to another, whether the goods in the form of raw materials, components, goods in process, and finished goods. Without a reliable transportation performance, almost all of the major activities of supply chain will not run effectively and efficiently.

PT United Tractors Tbk (UT) provides after-sales service for UD Trucks called UD Trust. UD Trust is a UD Genuine Parts service package and 2 years or 60.000 km service program. It provides UD Genuine Parts such as spare parts, filter, and oil, as well as maintenance service which supplies factory warranty components.

With UD Trust, customers get the best after sales service in order to maximize the benefit of the investment.

 UD Service Planning
Service agreement begins by arranging the maintenance schedule. Customers can arrange the maintenance schedule as needed. Moreover, customers can renew the maintenance schedule based on truck’s actual usage by linking the truck to UD Trucks telematics service.

UD Genuine Service
In its operations, United Tractors will contact the customer to remind about the planned maintenance schedule. UD Genuine Service always done by United Tractors workshop that has access to the latest equipment and diagnostic devices of UD Trucks.

UD Genuine Parts and Genuine Lubricants By using UD Trust, United Tractors ensures optimum performance on customers’ truck, because United Tractors provides high quality spare parts.

Benefits for Customer
With UD Trust, customer will get the following beneifts:

  • Customers no longer need to spend maintenance cost for 2 years,
  • Customers get the certainty of Periodic Service (PS) regularly and timely, using
    factory default genuine parts to increase unit’s durability,
  • With scheduled maintenance, trucks’ performance are assured and
    maintenance cost become more affordable,
  • Customers will get unit performance report and maintenance implementation report, as well as unit condition during regular maintenance.

For further information, please contact the 24-hours contact center services, UT Call, by dialing 1 500 072.

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